Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use qirinnelixes's financial analysis services.
1 Information We Collect
We collect information that helps us provide better financial analysis services to investment professionals. Here's what we gather and why it matters for your experience with qirinnelixes.
Personal Information
- Name, email address, and contact details when you register
- Professional credentials and investment experience level
- Company information and trading preferences
- Payment information for subscription services
Usage Data
- Platform interaction patterns and feature usage
- Research preferences and analysis tool selections
- Technical information about your device and browser
- IP address and location data for service optimization
Important: We never collect or store your actual investment positions, portfolio values, or trading activity. Our platform focuses on providing analysis tools, not tracking your personal investment decisions.
2 How We Use Your Information
Your data helps us deliver personalized financial analysis and improve our services. We use information to enhance your professional research experience and provide relevant market insights.
Service Delivery
- Customize analysis tools based on your professional needs
- Provide relevant market research and financial data
- Send important platform updates and service notifications
- Process payments and manage your subscription
Platform Improvement
- Analyze usage patterns to enhance our analysis tools
- Develop new features based on user preferences
- Optimize platform performance and reliability
- Conduct research on financial analysis trends
Communication
- Send educational content about investment analysis
- Share market insights and research updates
- Provide customer support and technical assistance
- Inform you about new features and service improvements
3 Data Sharing and Third Parties
We're selective about who we work with and never sell your personal information. Our partnerships focus on enhancing your experience while maintaining strict privacy standards.
Service Providers
We work with trusted companies that help us deliver our services:
- Cloud hosting providers for secure data storage
- Payment processors for subscription management
- Email service providers for communications
- Analytics services for platform improvement
Financial Data Partners
- Market data providers for real-time financial information
- Research firms for enhanced analysis capabilities
- Regulatory data sources for compliance information
Our Promise: All third-party partners sign strict data protection agreements. They can only use your information to provide services to us, never for their own purposes or marketing.
4 Your Rights and Controls
Under UK GDPR, you have significant control over your personal data. We've made it easy to exercise these rights and manage your information preferences.
Access Your Data
Request a complete copy of all personal information we hold about you, including how we use it.
Update Information
Correct any inaccurate personal information or update your preferences at any time.
Delete Your Account
Request complete deletion of your personal information, subject to legal retention requirements.
Restrict Processing
Limit how we use your information while maintaining your account access.
Data Portability
Export your data in a standard format to transfer to another service provider.
Withdraw Consent
Opt out of marketing communications or data processing based on consent.
How to Exercise Your Rights
Contact us at support@qirinnelixes.com with your request. We'll respond within 30 days and verify your identity before making any changes. Most updates can be made directly through your account settings.
5 Data Security and Protection
Protecting your information is fundamental to our business. We use industry-standard security measures and regularly update our practices to defend against evolving threats.
Technical Safeguards
- 256-bit SSL encryption for all data transmission
- Encrypted database storage with regular security audits
- Multi-factor authentication for account access
- Regular security monitoring and threat detection
- Secure backup systems with geographic redundancy
Operational Security
- Limited employee access based on job requirements
- Regular security training for all staff members
- Incident response procedures for potential breaches
- Annual third-party security assessments
Breach Notification: If a security incident affects your personal data, we'll notify you and relevant authorities within 72 hours, as required by UK law.
6 Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements. Here's how we manage data lifecycle and deletion.
Retention Periods
- Account information: Retained while your account is active
- Financial data preferences: 7 years after account closure
- Communication records: 3 years for support purposes
- Usage analytics: Anonymized after 2 years
- Marketing consent records: Until consent is withdrawn
Deletion Process
When you request account deletion or after retention periods expire, we permanently remove your personal information from our systems. Some anonymized data may be retained for statistical analysis and service improvement.
Legal Requirements
We may retain certain information longer when required by UK financial regulations, tax laws, or for legitimate business purposes like fraud prevention.
7 International Data Transfers
Some of our service providers operate outside the UK. We ensure your data receives equivalent protection regardless of where it's processed.
Transfer Safeguards
- Standard contractual clauses approved by UK authorities
- Adequacy decisions for countries with similar privacy laws
- Binding corporate rules for multinational service providers
- Regular compliance monitoring and audits
Primary Data Location: Your personal information is primarily stored and processed within the UK. International transfers are limited to essential services and protected by appropriate safeguards.
8 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your platform experience and understand how you use our services. You have control over these preferences.
Essential Cookies
Required for platform functionality, security, and maintaining your login session. These cannot be disabled without affecting service operation.
Analytics Cookies
Help us understand platform usage and improve our services. These collect anonymized information about your interactions with our tools and features.
Preference Cookies
Remember your settings, preferred language, and customization choices to provide a personalized experience across sessions.
Managing Cookie Preferences
You can control cookie settings through your browser or our preference center. Note that disabling certain cookies may limit platform functionality.
9 Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices.
Notification Process
- Significant changes will be communicated via email
- Minor updates will be posted on our website
- We'll highlight key changes and their effective dates
- Previous versions remain available for reference
Your Continued Use
Continued use of qirinnelixes services after policy updates constitutes acceptance of the changes. If you disagree with updates, you can close your account or contact us to discuss concerns.
Questions About Privacy?
Our privacy team is here to help with questions about this policy or your data rights.
Email: support@qirinnelixes.com
Address: Barrie Jones House, Kay St, Openshaw, Manchester M11 2DU, United Kingdom
Phone: +447910846099
We aim to respond to all privacy inquiries within 48 hours and resolve requests within 30 days as required by UK law.